Modifying or Canceling an Order

You can modify or cancel your order by sending us a message through our contact form. This will allow us to take the necessary steps as quickly as possible. 

We flag these requests as priorities. However, it is important to mention that we cannot guarantee the cancellation or modification of your order once it has been placed. This is especially true if:

1. Your order is already being prepared. 
   This is particularly relevant for items that require alterations. 
2. Your order was placed during a peak period.
   It is possible that we may not be able to process your request before your order enters the preparation stage due to the high volume of orders and inquiries. 

Therefore, it is important to notify us of your desire for modification or cancellation as soon as possible. 

Lastly, we encourage you to pay close attention and carefully review the details of your order before confirming it.

If you have any doubts or questions, please do not hesitate to contact us. Our team will be glad to address your concerns or provide assistance before finalizing your order.